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To support customers experiencing financial hardship or isolation as a result of the pandemic threat, MidAmerican Energy has temporarily suspended all disconnections for nonpayment.
The company will work with customers who are impacted economically by COVID-19 by waiving deposits and fees for late payments and providing payment plans as needed.
MidAmerican Energy encourages any customer facing hardship to call 888-427-5632. The company will make every effort to work with customers experiencing financial difficulties.