Q:When did your business start?
A: In 2003 Jan Dencklau purchased the business, which had two previous owners and originated in the shopping mall.
Q: What is Design Two's niche?
A: Design Two offers home accessories and gift choices that are unique to boutique-type stores, New arrivals include Caldrea aroma-therapeutic, eco-friendly home care products, Crabtree & Evelyn bath/body and home products, and Capri Blue scented candles, which last up to twice as long as normal candles. Special orders are also available, by request.
Q:How many full-time employees do you have?
A: One full-time and three part-time employees.
Q:How does Design Two focus on customer service?
A: Design Two provides a friendly, relaxing atmosphere. Indulging in an espresso beverage, tea or smoothie while shopping is greatly encouraged. Design Two offers free gift wrap, and the staff will even carry purchases to the customer's car. While regular shop hours are Monday 1 p.m. to 5:30 p.m., Tuesday through Friday 10 a.m. to 5:30 p.m., and Saturday 10 a.m. to 4 p.m., Design Two offers extended hours in December before Christmas, staying open until 8 p.m. on Wednesdays and Sundays from 1 p.m. to 4 p.m.
Q:What do you like about being located in downtown Fort Dodge?
A: Having the shop at 1109 Central Avenue has created more visibility for Design Two. There have been more walk-in shoppers, thanks to surrounding businesses.