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Patient satisfaction is a priority at Trinity

Customer feedback strengthens hospital

August 25, 2013
By TERRENCE DWYER, tdwyer@messengernews.net , Messenger News

No business or other type of organization survives for long if its customers - those people who buy its products or use its services - come to regard it unfavorably. That's why customer-satisfaction surveys have become commonplace in both the commercial and nonprofit worlds.

 
 

 

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